Terms & Conditions
What you're agreeing to when you book and join a tour with us: payments, deposits, cancellations, rider requirements, and liability.
Last updated: August 2026 · Freedom Moto Adventures Ltd · England & Wales
The Agreement
A binding contract between you and Freedom Moto Adventures Ltd comes into existence when we confirm your booking in writing and receive your deposit. Your booking confirmation will be sent by email and constitutes your receipt.
These terms apply to all tours operated by Freedom Moto Adventures Ltd and cover the full relationship between you and us: the booking process, payment, cancellation, and your participation on tour, including rider requirements, conduct, and liability. There is no separate agreement to sign. By booking, you agree to all sections below, including Sections 9 and 10 covering participation and liability.
Payment
We accept payment by bank transfer or by credit card via Stripe.
Deposit
A deposit of £1,000 per person, non-refundable, is required at the time of booking to secure your place. If you are renting a bike from us, the full rental fee is also payable at the time of booking.
Second payment
50% of the remaining balance is due 180 days (6 months) before the tour departure date.
Final payment
The remaining balance is due 90 days (3 months) before the tour departure date.
We will send a reminder ahead of each payment date. If a payment is not received by its due date, we reserve the right to treat the booking as cancelled and apply the cancellation terms in Section 3.
Bookings made close to departure
If you book at a point in the schedule above where a payment would already have fallen due, you pay the cumulative amount due at that point, then continue on the same schedule. In practice:
- More than 180 days before departure: deposit only is due at booking (£1,000 on a £7,000 tour), followed by the second and final payments as above.
- Between 180 and 90 days before departure: the deposit and second payment are due together at booking (£4,000 on a £7,000 tour), followed by the final payment 90 days before departure.
- Less than 90 days before departure: the full balance is due at booking (£7,000 on a £7,000 tour).
Cancellation by You
We understand that circumstances change: visa problems, injury, bike failure, personal emergencies. If you need to cancel, please notify us in writing as soon as possible. The refund you are entitled to depends on how far in advance of the departure date you cancel.
Standard booking (no rental bike)
| Notice given before departure | Refund |
|---|---|
| More than 180 days | No refund of the £1,000 deposit. Nothing further is owed, as no further payment has fallen due. |
| 90 to 180 days | 50% of the total amount paid to date is refunded. On a £7,000 tour, £4,000 will typically have been paid by this point (deposit plus second payment), so £2,000 is refunded. |
| Less than 90 days | No refund |
Bookings including a rental bike
The tiers above apply to the tour price. The rental fee, paid in full at booking, is non-refundable in all cases.
Moving to another year instead of cancelling
At any point before departure, you can choose to move your booking to the same tour the following year instead of cancelling, subject to availability. We do not hold your price: if the tour price has increased by the time you travel, the new price applies and the difference is payable by you.
Transferring your booking
Bookings are transferable to another person, provided they meet the requirements set out in these terms, including licensing, insurance, and riding experience (Sections 7 to 9). Let us know in writing as soon as possible if you wish to transfer your place, and payments already made will carry over to the new participant.
In all cases, we are not responsible for costs you have incurred independently, including flights, hotels, or equipment purchased for the trip.
Cancellation by Us
We reserve the right to cancel a tour in circumstances beyond our reasonable control, including but not limited to pandemic, extreme weather, volcanic activity, civil unrest, or government travel restrictions. We will inform you as early as possible if a cancellation becomes likely.
If we cancel a tour, we will offer you either a place on the same tour at the next available departure at the same price, or a full refund of all payments made to us within 30 days of the cancellation date.
Itinerary Changes
Iceland's terrain and weather are unpredictable, and no two tours run identically. We reserve the right to modify the route, accommodation, or schedule before or during a tour where circumstances require it, including weather, road conditions, natural events, or accommodation availability.
Where a change before departure materially affects the nature of the tour, we will notify you promptly and offer you the option to cancel with a full refund. Minor adjustments to routing or timing do not constitute a material change.
Changes made during the tour in response to conditions on the ground do not entitle you to a refund. Our guides' decisions in the field are final and are made with the safety and wellbeing of the group in mind.
Additional Fees
The tour price does not include all costs you may incur. The following are your responsibility and are not covered by your booking: flights, fuel for your motorcycle, meals not specified as included, alcoholic drinks, optional activities (such as whale watching, horse riding, or geothermal baths), site parking fees (typically around 700 ISK per stop), and personal spending.
Kilometre fee (temporarily imported vehicles)
If you bring your own motorcycle into Iceland, Icelandic customs charge a kilometre fee on vehicles temporarily imported into the country. This fee is set and updated by Icelandic customs, not by us, so we refer you to the rate published at the time of your travel rather than quoting a fixed figure here. As of this update, the published rate is 4.15 ISK per kilometre. You can check the current rate at island.is.
If you are shipping your own motorcycle, further charges may be incurred at the port, including warehouse storage fees if your bike is held beyond the standard collection window, marine insurance, and any applicable customs or import charges. These charges are outside our control and will be passed on to you directly by the shipping or port operator, or by Icelandic customs.
Insurance and Breakdown Cover
Appropriate insurance is a condition of booking and of joining the tour. You must arrange the following before your tour departs:
Motorcycle insurance
Your motorcycle must be insured for the full duration of the tour, including any transit period if you are shipping your bike. Cover must include third-party liability and comprehensive coverage, and your policy must be valid in Iceland.
Travel and medical insurance
You must hold a policy covering medical treatment in Iceland, emergency evacuation, and repatriation to your home country. Your policy must explicitly cover F-road and off-tarmac riding, since not all standard travel policies include this. We will ask you to confirm your cover before the tour departs.
Breakdown cover
You must have breakdown cover in place so that assistance is available if your motorcycle fails during the tour. Our guides and support vehicle carry basic recovery kit, but this does not replace your own breakdown cover.
Cancellation insurance
We strongly recommend a policy that includes cancellation cover. If you need to cancel for any personal reason (illness, injury, visa refusal, bike failure), the tiers in Section 3 apply and we are unable to make exceptions. Cancellation insurance exists precisely for these situations and may allow you to recover costs we cannot refund.
Travel Documents and Licensing
You are solely responsible for ensuring your travel and licensing documents are in order before departure. This includes:
- A valid passport meeting Iceland's entry requirements, and any visa or entry permit required for your nationality.
- A valid, full motorcycle licence covering you for the type of motorcycle you will operate on the tour. Where the tour takes place outside your home country, your licence must be valid in Iceland (or the destination country and all transit countries, for tours in Europe).
- Proof of prior riding experience relevant to the tour you have booked. We may ask for evidence of additional training where we consider it necessary.
- Your insurance and breakdown cover documentation, as set out in Section 7.
We are not responsible for any costs or losses arising from your failure to hold the correct documentation or licence. Failure to present a valid licence, or evidence of relevant riding experience, may result in exclusion from the tour without refund. Where you are unable to travel because of a documentation issue, including a visa refusal, the cancellation terms in Section 3 apply.
Participation and Rider Conduct
By joining a tour, you confirm that you are fit to ride and that you will follow the standards below throughout the trip.
Health and medical fitness
You must be in good physical health, with no medical condition that would prevent you from safely operating a motorcycle for the duration of the tour. Assessing your own fitness to ride is your responsibility. You must disclose any medical condition relevant to your safety, or to the safety of others, to us before the tour departs.
Riding standards on tour
You must follow the instructions of your guides and tour organisers at all times, including instructions given in response to conditions on the ground. Specifically, you agree to:
- Wear appropriate safety gear at all times while riding.
- Not race, or ride in a way that endangers yourself, other riders, or the group.
- Follow speed limits and local road laws.
- Not consume alcohol before or during riding.
- Exercise caution appropriate to the terrain and conditions.
- Take responsibility for your own safety and possessions.
Group riding and water crossings
We always ride as a group, with experienced riders and guides positioned to assist and the support vehicle nearby. Before every water crossing, we stop, brief the group, and assess conditions together. If you would rather not ride a crossing, we will move your bike through for you. Our guides' decisions on route, pace, and whether a crossing or section is safe to attempt are final, and are made for the safety of the whole group.
Fines and penalties
You are solely liable for any fines or penalties incurred during the tour, including but not limited to speeding or parking fines.
Personal responsibility
You are responsible for your own actions and decisions during the tour. Freedom Moto Adventures Ltd is not liable for loss, damage, injury, or expense arising from a participant's own actions or breach of these terms.
Risk and Liability
Acknowledgement and assumption of risk
Motorcycle touring carries inherent risks, including but not limited to road and terrain conditions, weather, traffic, water crossings, and the actions of other road users or participants. These risks can include serious injury, death, and damage to or loss of property, and cannot be entirely removed without changing the nature of the activity. By joining the tour, you confirm that you understand and voluntarily accept these risks, whether or not they are foreseeable at the time of booking.
Release and waiver of liability
To the fullest extent permitted by law, you release and discharge Freedom Moto Adventures Ltd, and its directors, officers, employees, agents, and affiliates, from claims, demands, or causes of action arising out of or in connection with your participation in the tour, including claims for personal injury, property damage, medical expenses, theft, or loss of personal property, except where excluded under Exclusions below.
Third-party services and conduct of others
Freedom Moto Adventures Ltd is not liable for loss, injury, or expense caused by the negligence or conduct of other participants, or by third parties outside our control (see Section 11).
This section is governed by the law of England and Wales, as set out in Section 13, and does not affect your statutory rights.
Third-Party Services
We work with accommodation providers, shipping companies, and other third-party establishments to deliver your tour. We have no control over the quality, safety, or suitability of services provided by these third parties, and any issue or grievance regarding them should be raised directly with the establishment in question.
Your Data
When you book a tour, we collect personal information necessary to process your booking and organise the tour. This includes your name, contact details, emergency contact information, and payment details. We do not sell or share your personal data with third parties for marketing purposes.
We may share your data with third parties where it is necessary to deliver your tour, for example, accommodation providers, motorcycle shipping companies, or emergency services. Any third parties we work with are required to handle your data in accordance with applicable data protection law.
We process your data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. You have the right to access, correct, or request deletion of your personal data at any time by contacting us at hello@freedommotoradventures.com.
Governing Law
These terms, including Sections 9 and 10 on participation and liability, are governed by the laws of England and Wales. Any dispute arising in connection with these terms or your booking shall be subject to the exclusive jurisdiction of the courts of England and Wales.
If any provision of these terms is found invalid or unenforceable, the remaining provisions continue in full force and effect.
Freedom Moto Adventures Ltd is a company registered in England and Wales. Registered address: 1 Woodward Terrace, DA9 9DD Greenhithe.
If you have a concern or complaint about your booking, please contact us in the first instance at hello@freedommotoradventures.com and we will do our best to resolve it promptly.